Support
Appray for iPhone and iPad
Questions, bug reports, feature requests — write to support@appray.app. Emails are answered personally, in English, German or Russian. Most get a reply within a couple of days; there is one person behind this app, so occasionally it takes longer.
Changing the language
Appray follows your iPhone language and speaks English, German and Russian. To use a different language just for Appray, open Settings → Appray → Language on your device.
Where my answers are stored
On your device only. There is no account, no cloud sync and no server. If you delete the app, your projects and reports are deleted with it, so note down anything you want to keep.
Appray Pro
Appray is free, and the report it produces is free with it — along with your saved history, Markdown export and starting a new quest. Appray Pro is one optional purchase, not a subscription, and it adds three things: running several projects at once, exporting the report as a PDF, and comparing two runs of the same project.
Restoring a purchase
Reinstalled the app, or moved to a new device? Open the Reports tab and tap Restore Purchases, signed in with the same Apple Account you bought with.
Refunds
Purchases are handled entirely by Apple. Refund requests go through Apple at reportaproblem.apple.com.
Reporting a bug
Email the address above and include your device model and iOS version. A screenshot helps a lot.
What Appray does not do
Appray does not prove product-market fit and does not guarantee that an idea will work. It turns your assumptions into clearer decisions and next tests.